Privacy Policy

Effective Date: October 9, 2026

Business Name: Restore Behavioral Sleep, LLC

Contact Email: grace@restorebehavioralsleep.com

Restore Behavioral Sleep, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule a discovery call, or engage our behavioral sleep consulting services.

Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described herein.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, book consultations, or fill out intake forms.

Contact & Identification Data: Name, email address, phone number, mailing address, and child/family details provided during inquiries or scheduling.
Consultation & Onboarding Information: Background details regarding sleep history, routines, environmental factors, developmental considerations, and medical screening disclosures provided via our secure intake questionnaires.
Payment & Billing Data: Payment details (credit card, debit card, or HSA/FSA card information) processed directly through our secure third-party payment processor. We do not store complete card numbers or sensitive financial details on our servers.
Technical & Usage Data: Standard web analytics collected automatically by our website hosting platform (e.g., IP address, browser type, device details, pages viewed, and referral sources).

2. How We Use Your Information

We use the information collected solely for professional, administrative, and clinical support purposes, including to:

Schedule and conduct Discovery Calls and behavioral sleep consulting sessions.
Develop customized, evidence-based behavioral sleep plans and ongoing care recommendations.
Process payments and issue itemized transaction receipts.
Communicate with you regarding session updates, scheduling changes, or follow-up support.
Maintain business operations, regulatory compliance, and ethical standard records.

3. Protection of Health Information & HIPAA Compliance

While non-medical behavioral sleep consulting falls outside traditional healthcare provider regulations, Restore Behavioral Sleep is committed to high privacy standards and maintaining client confidentiality:

Client intake data, sleep data, assessments, sleep plans, and consultation notes are processed and stored using HIPAA-compliant, encrypted Google Workspace infrastructure backed by a signed Business Associate Agreement (BAA).
Digital signatures and client agreements are collected and stored securely through encrypted e-signature platforms.
Website contact forms and public scheduling calendars are intended for general scheduling and initial inquiries. Confidential health history details are collected exclusively through our secure post-discovery intake process.

4. How We Share Your Information

We do not sell, rent, trade, or lease your personal information to third parties. We share information only with trusted service providers who assist us in operating our practice, under strict confidentiality terms:

Service Providers: Trusted platforms necessary for business operations, including Google Workspace (email/data storage), Stripe (payment processing), Squarespace (website hosting), and secure e-signature tools.
Legal Requirements & Safety: We may disclose information if required by law, court order, or subpoena, or if we believe in good faith that disclosure is necessary to protect client safety, report suspected abuse or neglect under state mandatory reporting obligations, or respond to an emergency.

5. Third-Party Links & Tools

Our website may contain links to external scheduling tools, payment platforms, or resource sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party tools you interact with.

6. Data Security & Retention

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. We retain client records and consultation data for as long as necessary to fulfill the services requested, satisfy business record-keeping requirements, and comply with professional ethical guidelines.

7. Your Rights & Choices

You have the right to:

Request access to or correction of the personal contact information we hold about you.
Opt out of receiving non-essential administrative emails or communications.
Request the deletion of non-essential contact data, subject to legal and professional record-keeping retention requirements.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practice, technology, or legal requirements. Updated versions will be posted directly on this page with an updated "Effective Date."

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Restore Behavioral Sleep, LLC

Email: grace@restorebehavioralsleep.com

Website: restorebehavioralsleep.com